FAQ

A professional roof inspection is a good idea after major weather events like hailstorms or high winds, or whenever you notice signs of damage such as missing shingles, leaks or unusual granule loss. Newer roofs in good condition may not need routine annual inspections, while older roofs or roofs with a history of storm damage may benefit from more frequent evaluations.

The goal is to catch developing problems before they lead to more extensive repairs.

During a professional roof inspection, your roofer evaluates the condition of your shingles, flashing, vents, gutters and other roofing components. They'll look for signs of storm damage, aging, leaks and wear while documenting their findings with photographs. If storm damage is present, this documentation can help support an insurance claim and provide recommendations for repairs or replacement.

Yes. Texas law requires homeowners to pay the deductible outlined in their insurance policy. Contractors cannot legally waive, absorb or reimburse deductibles. Working with a roofing contractor who follows state law helps ensure your insurance claim remains compliant and protects you from potential insurance fraud issues.

Yes. Billy Harris Roofing works with homeowners throughout the insurance claims process by performing detailed roof inspections, documenting storm damage, taking photographs and providing repair estimates and other information that may help support your claim. 

Your insurance company ultimately determines the amount it will pay based on its assessment of the damage and the terms of your policy, but our team can help make the process as smooth and straightforward as possible by providing thorough documentation and communicating with the insurance company when appropriate.

Some homeowners policies require claims to be reported within a specific period after the damage occurs, so it is important to check your policy rather than assume you have unlimited time.

Waiting too long may make it more difficult to demonstrate that the damage resulted from a covered event. Scheduling a professional inspection soon after a storm can help make sure any damage is documented promptly.

Some common signs include missing, discolored, curling or loose shingles, excessive granule loss, sagging roof sections, water stains on ceilings, visible leaks or damaged flashing. It's safest to inspect your roof from the ground rather than climbing onto it yourself. If you notice any of these warning signs, contact Billy Harris Roofing for a professional inspection.

A leaking roof should be addressed as quickly as possible. Even a small leak can damage insulation, drywall, ceilings, flooring and personal belongings while creating conditions that allow mold to develop. Contact Billy Harris Roofing at (817) 249-3338 or (800) 320-6074 so the source of the leak can be identified and repaired before more extensive damage occurs.

Roof repairs should always be handled by a qualified roofing professional. Climbing onto a roof can be dangerous, and improper repairs can create additional leaks or void manufacturer warranties. Professional roofers have the training, equipment and experience needed to safely complete repairs that protect your home for years to come.

Re-roofing involves installing a new layer of shingles over an existing roof, while a complete roof replacement removes the old roofing materials before installing an entirely new roofing system. Although re-roofing may cost less initially, it comes with several disadvantages.

Installing over existing shingles adds weight to the roof and does not provide the same clean, uniform surface as installing a new roofing system directly over properly prepared decking and underlayment. It can also conceal deteriorated decking, damaged underlayment and other problems that would normally be discovered during a tear-off.

Eventually, both layers will need to be removed, which can make the next roof replacement more labor-intensive and expensive. 

Completely removing the old roofing materials and properly installing a new roof is generally the better long-term investment.

The lifespan of a roof depends on the roofing material, installation quality, maintenance and weather exposure. Three-tab asphalt shingles commonly last around 15 to 20 years, while higher-quality architectural shingles can potentially last 25 to 30 years under favorable conditions. Other roofing materials may last considerably longer, with many metal and tile roofs lasting 50 years or more.

Actual roof lifespan depends on installation quality, maintenance and exposure to severe weather. In Dallas–Fort Worth, hail, high winds and extreme heat can shorten the service life of even a relatively new roof, which is why an inspection may be worthwhile after a major storm.

No. Many homeowners choose to go to work or run errands while roofing work is underway. However, it's helpful to remain available by phone in case questions arise. If you have pets or young children, you may also want to make arrangements for them since roofing projects can be noisy.

Yes. Billy Harris Roofing is fully licensed and insured, and our experienced team has served North Texas homeowners for decades. We are committed to providing quality workmanship, professional service and dependable roofing solutions you can trust.

Yes. Billy Harris Roofing provides a five-year workmanship warranty to give homeowners additional peace of mind. We stand behind the quality of our work and strive to ensure every roofing project is completed to the highest standards.

Yes. We understand that roofing projects are a significant investment. Billy Harris Roofing offers financing options to help make repairs and roof replacements more affordable. Our team can also answer questions about the insurance claims process if your roof has sustained storm damage.

Yes. Billy Harris Roofing also provides professional window replacement services. New energy-efficient windows can improve your home's appearance, increase comfort, reduce drafts and help improve energy efficiency. If your home has experienced storm damage affecting multiple exterior components, we can evaluate your windows during your consultation.

Yes. When clogged gutters cannot drain properly, water can collect along the roof edge and contribute to moisture intrusion, particularly if roofing materials, flashing or fascia are already compromised.

Loose, sagging or detached gutters are more likely to direct water onto fascia, siding, landscaping or areas near the foundation. Keeping the entire gutter system properly secured and draining freely helps protect both the roof and the rest of your home's exterior.

Not necessarily. If your gutters are still in good condition, they may continue to perform well after a roof replacement. However, if they are leaking, sagging, rusting or nearing the end of their lifespan, replacing them during your roofing project may be the most efficient and cost-effective option. We'll inspect your gutters and provide an honest recommendation.

Yes. Billy Harris Roofing can often complete roofing, gutter, siding and window replacement projects during the same project timeline. Combining exterior improvements can simplify scheduling, reduce disruption to your household, make financing more manageable and help ensure your home's exterior works together to provide lasting protection and curb appeal. 

If you’re interested in having more than one project performed, we can discuss the best approach during your free consultation.